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FAQ

When you get water damage in your home, this can cause serious problems for your home and family. Damage from water is not something you want to take lightly. That is why it is imperative that you know some FAQ’s and answers that will help you understand how to deal with this problem.

The following are the most important FAQ’s and answers you need to understand.

1. What causes damage from water? There are many things that can cause this damage in a home. Some of the different things include:

– Hurricanes
– Floods
– Burst pipes
– Water from putting out a fire
– Heater malfunctions or washing machines
– Leaks in the roofing
– Defective gutters

There are many different causes, but once you are aware of them, you can easily pay attention for them.

2. What are the different signs of damage from water to pay attention to? There are some signs that you want to watch for that will tell you if you have damage from water in your house. Some of the different signs to pay attention to include:

– Peeling paint or wallpaper
– Mold
– Condensation and moisture where it should not be
– Moisture in other flooring or carpeting
– Water spots on ceilings or walls

3. What are the steps to do if you see signs of damage from water? The first thing you should do is to call your insurance company to let them know about the damage.

The second thing you need to do is to hire a professional cleanup service that has the knowledge and experience to get it cleaned up correctly. This will ensure that nothing is left behind that will lead to other problems due to the water.

4. How will you be able to find a water cleanup specialist? You can look in your local phone book for a specialist to hire. Using the internet to find a company is a good idea for helping you get rid of the damage that is left behind.

5. How can you minimize the damage until the professionals show up? The first step is to shut of the home’s natural gas, power and water supply.

If necessary, then you want to cover the windows, doors, walls or even the roof with plywood or plastic to protect them from further damage.

These are just a few of the FAQs and answers you need to know, but they are the most essential ones. Don’t ever assume that water damage is something that can be cleaned up with just a little mopping up of the water. There are many ways that water can leave behind damage you are unaware of and that is why it is a good idea to hire help to ensure that all of the damage is removed and your home is safe to live in again.

If I’ve suffered water damage in my home or business or home, how should I expect experts to clean and dry the water from my property?

With a combination of humidifiers, heat drying equipment and high speed fans.

Dehumidifiers remove moisture from the air, while high-speed fans speed up the evaporation process. This equipment, if used properly, speeds up the drying out process.

How long should I expect it to take for my home or business to dry out?

Though all cases are different, usually it takes a good 3-4 days for water completely to dry. This includes removing all standing water before bringing in the dehumidifiers, high-speed fans and heat drying equipment.

A couple of factors that affect drying out time are the length of time before your water restoration experts are called onto the scene and the extent of your water damage.

So, the water restoration pros have come and gone… how do I know that property is well dried out?

First of all, make sure that you call on water restoration professionals of good reputation. They should be doing regular progress checks to monitor the drying process with moisture meters and thermal imaging cameras to make sure that all of the affected areas are thoroughly dried to industry standards.

How often does home owner’s insurance cover the cost of water damage?

This depends on both your insurance carrier and the type policy that you have. Most do cover costs that come from damage resulting from sudden problems like pipes or hoses bursting in your home or business.

Always contact a professional immediately to reduce further damage and related costs.

If our carpets get wet, should we replace them?

It depends on the extent of the damage and the source of the water.

~ If the water that gets on your carpet comes from a clean source like a water supply line then your carpets can typically be restored.

~ If there is a mild amount of contamination in the water, like from you AC system, then this has to be judged on a case by case basis.

~ If the water is badly contaminated, like sewer water, then your carpets and any other porous materials in your home or business should be replaced.

If, after water damage has occurred, should I expect mold to grow on structural materials and become a health hazard?

If you use the services of experienced restoration professionals, and if they properly eliminate the moisture from structural materials, the chance of mold growth and the resulting health hazards are greatly reduced.

After water damage has occurred to my property, how long will it take for mold to begin growing?

Mold begins growing within 2-3 days of an occurrence of water penetration. Therefore, it is imperative that you call in your local damage restoration experts immediately so that they can get the clean up and drying process started ASAP!

How much will all this water cleanup and drying process cost me?

It’s not at all possible to estimate the costs associated with cleaning up and properly drying your property after the damage has occurred without a full inspection of the damage.

What should be done to protect my valuables?

If your home is too damaged to secure, remove valuables to a storage facility or the home of a trusted friend or family-member. If your home is secured against intrusion, transfer valuable belongings to a safe and dry place within your home. Relocate-water-damaged items, includingfurniture, clothing and rugs, to an area of your home that is dry.

Does home maintenance really make a difference in preventing water damage?

Even the most-highly-conceptualized and well-built home cannot protect you 100 percent from water intrusion and the resulting damage, but a well maintained home can protect one from most water incidents, excluding severe emergencies. Routine maintenance and seasonal inspections of roofing and siding as well as other vulnerable areas can pinpoint potential problems before they can allow for water infiltration and damage.

How do I hire a professional restoration company?

Hiring a professional restoration company is important to ensure proper care for your-property. Most insurance carriers will specify a list of restoration companies available to you & some may allow you to choose a restoration company from your own research.

Professional restoration companies will have available to you a list of industry organizations to that they belong and certifications they carry. Many professional restoration companies will also have examples of their work for you to view. In the case of disaster restoration, checking references may not be advantageous. But, rest assured that industry associations have strict guidelines and verify that members-follow-them.

Be sure and call a reputable restoration expert in your area so that you can be comfortable that they know what they are doing and that they will treat you fairly when it comes to their fees.